On-Going Updates

Coronavirus (COVID-19)

We’re constantly assessing the situation around COVID-19. Learn about Columbia Credit Union’s on-going response to protect and assist members below.

Loan Skip Payment Program
Remote Banking Options
Economic Impact Payments

Effective June 15, 2020

Locations Information

All branches are currently open for in-lobby service with physical distancing and health and safety precautions.

9 AM – 6 PM Mon – Fri, 9 AM – 1:30 PM Sat: Battle Ground Fred Meyer, Buckman, Cascade Park, Fourth Plain, Grand Central, Hazel Dell, Orchards, Ridgefield, Riverstone, Salmon Creek, Scotton Landing, and Washougal

9 AM – 6 PM Mon – Fri: Downtown and Eastridge

Financial Assistance

Supporting our Members

Columbia Credit Union is offering programs to help members who may be financially impacted by the international outbreak.

Give us a call to learn more.

WA: 360.891.4000 | OR: 503.285.4521
Toll Free: 800.699.4009

Loan Skip-Pay Program

Need help making a payment on an existing consumer loan with Columbia Credit Union? Our Skip-Pay Program is here to help.

Available for impacted members in good standing
All standard fees waived
Available for qualifying vehicle, boat/RV/ATV/snowmobile, motorcycle, personal loans and credit cards
Loans not eligible include real estate secured loans, business loans, lines of credit, credit builder, manufactured homes, loans included in bankruptcy, debt restructure plans with delinquency history or in default on any loan agreement

View the Skip-Pay FAQ.

Get Started Online

Economic Impact Payments

A second round of Economic Impact Payments (EIP2) has been authorized.

*Use the IRS’s Get My Payment tool to check the status of your payment now.

What you need to know:

The Coronavirus Response and Relief Supplemental Appropriations Act of December 27, 2020, authorizes additional Economic Impact Payments (EIPs) to be made by the IRS by January 15, 2021. To qualify for the full stimulus payment, recipients must have earned less than $75k (for individuals) or $150k (for married/joint filers) in 2019. If adjusted gross income is higher than those thresholds, then the stimulus payment is reduced by $5 for every $100 of adjusted gross income over those thresholds.

Check out the IRS’s full guidelines and FAQs for IEP2 here.

Learn how to avoid scams related to economic payments.

Small Business Resources

Visit our Business Resource Center for a comprehensive look at COVID-19 resources for local businesses, including loan assistance from the Small Business Administration and other information for local businesses in Washington and Oregon.

Remote Access

On-The-Go Banking

Skipping the trip to the branch is easy with our Online & Mobile Banking services. Sign up for Online Banking or download our free Mobile App to:

Deposit checks
Open new accounts
Make loan payments
Track all of your accounts
Apply for loans

Mortgage Forbearance

Mortgage Forbearance Due to COVID-19

If you have a mortgage with Columbia CU, you can temporarily suspend all or a part of your monthly mortgage payments for up to 6 months due to COVID-19 financial hardship with no additional fees, penalties, or additional interest (beyond scheduled amounts). To learn more about forbearance, read the FAQs below, log into Online or Mobile Banking, or visit the Cenlar mortgage service website to complete an assistance request form.