Visa® Platinum or Platinum Preferred Credit Cards

Visa Specails this winter

For competitive rates, optional rewards and a low introductory rate in one convenient card, choose the Columbia Credit Union Platinum or Platinum Preferred with rewards Visa credit card – it’s the perfect card for all your needs!

Columbia Visa credit cards offer you:

  • Competitive rates
  • 0% APR for the first six months on balance transfers
  • 0% APR for the first six months on purchases
  • No annual fee
  • Cash advances worldwide at ATMs displaying the Visa logo
  • 24/7 customer service
  • Security alerts by text message
  • Zero liability protects you against fraudulent purchases
  • Optional rewards program
  • Convenient balance transfers
  • Bonus car rental benefit: free auto rental collision protection available

Platinum Preferred with Rewards 

When you select our Platinum Preferred card with rewards, you’ll earn one Bonus Point for every dollar you spend. Redeem points for top name-brand merchandise, travel or experience rewards.

Air Rewards
Travel to so many worldwide destinations! Whether you’re booking in advance, or have last minute travel needs, your rewards will take you where you want to go! Flexible payment options allow you to redeem points or use a combination of points and cash to book your vacation.

Hotel, Car & Activity Awards
Redeem your points for hotel & resort stays, rental cars and activities, all online! Search and select from over 80,000 properties worldwide. From compacts to convertibles, rent a car with one of our major car rental partners. Swim with dolphins, take in a city skyline on a helicopter tour, take a Portland pub tour, and more!

Cruise & Vacation Awards
Enjoy savings when you use your points toward your next cruise or vacation. Book online, or speak with one of our travel representatives.

Experiential Awards
Discover a world of possibility with an Experience Reward. Tour San Francisco wine country, attend the U.S. Open, or take an African safari. No matter what you choose, you can expect an unforgettable vacation!

Book Online or with a Travel Representative
Make your travel reservations online at www.scorecardrewards.com 24 hours a day, 7 days a week. Or, call the Scorecard Rewards Travel Service Center at (800) 842-3006 7 days a week from 5 a.m. to 9 p.m.

Merchandise
With Bonus Points, there are so many rewards to view, redeem and most importantly, enjoy! With as little as 700 Points, you can start redeeming today. Choose from electronics, home goods, recreational & sporting items, appliances, jewelry, toys, and more! Advanced search capabilities help you find what you’re looking for fast.

Browse all the rewards available at www.scorecardrewards.com.

Still have a few questions?  Read our VISA Rewards Travel FAQ .

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24/7 Account Management

With eZCardInfo.com you can manage your Visa account online anytime.

  • View account balance.
  • Check available credit.
  • View current or past transactions.
  • New! Eliminate paper clutter with estatements.
  • Export statement data to financial software.
  • Pay your bill.
  • View spending reports.
  • Set up email or text alerts for payment due date and more.

View Account

View Demo

Online Credit Card Access Security

When you use eZCardInfo.com to access your credit card online, you can rest assured that Columbia takes your security seriously. It is also important for you to use best practice safeguards as well. Please visit our Identity Protection Center for additional security tips. Following are some of the security features of eZCardInfo.com:

Multi-Factor Authentication: This authentication is a multi-step process used to verify your identity when you login to eZCardInfo.com. Multi-Factor Authentication creates layers of verification by having you select, or by creating your own, challenge questions, image and passphrase.

Password Violations Lockouts: After three incorrect password attempts, your access is locked for security. When this happens, you may reset your password by going through a few extra steps to authenticate yourself.

Firewall: The eZCardInfo.com server is located behind a firewall, so your information is always secure.

Secure Socket Layer (SSL): Encrypts the data – up to 128 bit security – the maximum allowed by law. All account information is always encrypted.

“Cookies”: eZCardinfo.com does use “cookies” as part of our security. The “cookie” does not contain any confidential information about your account, but it does validate that the request is coming from a computer that you have previously authenticated and acts as a piece in our multi-factor authentication.

Inactive Use: If you have not logged in within the last 90 days, the next time you do, we take extra security steps to validate that it’s really you. Even if you previously chose to recognize a computer, you will be asked to answer additional multi-authentication questions.

Masked Card Number: Your full card number does not appear in eZCardinofo.com

Alert Notification Available: You can establish email or text message notifications that will alert you of activity on your card or changes to your profile information in eZCardInfo.com. You may customize the alert thresholds to meet your preferences.

Planning to use your Columbia CU Visa® debit or credit card while traveling? Call us first.

If you’re planning to use your Columbia CU debit or credit card while traveling, please provide us with the following information so we can note it to your account:

  • All states and countries you’ll be visiting.
  • Dates of your travel.
  • Phone number we can most easily reach you to verify transactions during your travel.

IMPORTANT: Due to high fraud and federal restrictions, transactions are prohibited in some countries. Please contact us to check if your destination is on the blocked country list.

What you need to know for smooth travel

  • ALWAYS carry more than one form of payment such as debit card, credit card and cash.
  • Verify your cards do not expire during your travel dates. Contact us to receive a new card at least two weeks before your trip.
  • Use your PIN whenever possible when making purchases.
  • Monitor your account through online banking or mobile banking daily.
  • Many ATMs do not offer the option of withdrawing money from savings accounts. Make sure your checking account has sufficient funds.
  • To help protect against fraud, daily ATM and purchase limits are placed on your card. Ask us about your limits so you can plan your purchases accordingly.
  • Carry your card issuer(s) phone numbers in case you run into problems using your card while traveling.

Important Columbia CU Visa debit and credit card phone numbers:

Lost Debit Card:
Columbia CU Member Service Center 800-699-4009
M-F 8 am – 6 pm PST
After hours, weekends and holidays 800-417-8715
International Direct Dial or Calling Collect 973-682-2652
24/7 Fraud Detection Message Center 800-262-2024 or 877-253-8964

Lost Credit Card:
24/7 Customer Service 866-446-0288
24/7 Lost/Stolen Card Service Center 866-839-3485 or 800-325-3678
International Direct Dial or Calling Collect 727-227-2447
24/7 Fraud Alert Management 800-369-4887

Questions about your application? – 360.891.4000

24/7 Cardholder customer service – 866.446.0288

Report lost or stolen card – 866.839.3485

Travel service:
Let our travel consultants help you use your Bonus points to book the perfect vacation!
800.842.3006

Surcharges
A surcharge is a fee that a retailer may add to the cost of a purchase when you use your credit card. If you would like more information about surcharges or to file an inquiry about a merchant surcharge on your Visa credit card, please visit the Visa website for more information.

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