ABOUT US
About
ABOUT US
Making life better since 1952.
Columbia Credit Union is a community-minded financial cooperative that’s been serving the residents and businesses of the greater Vancouver and Portland areas since 1952. Hey there.
Don't just take it from us.
Best of Clark County Award
2008-2023
The Columbian
Corporate Philanthropy Award
2017-2023
Portland Business Journal
Best in Business Award
2013-2023
Vancouver Business Journal
A CLARK COUNTY GREEN BUSINESS
All green everything.
Sustainability is an essential part of our operations and guides our approach to serving the needs of our community.
- LEED Gold and Silver Sustainability certified buildings
- 50 percent renewable energy powered
- 100 percent recycled paper and soy-based ink printed marketing materials
- Reduced loan rates for environmentally gentle autos
- Home loan discounts for energy-efficient homes
A CLARK COUNTY GREEN BUSINESS
All green everything.
Sustainability is an essential part of our operations and guides our approach to serving the needs of our community.
- LEED Gold and Silver Sustainability certified buildings
- 50 percent renewable energy powered
- 100 percent recycled paper and soy-based ink printed marketing materials
- Reduced loan rates for environmentally gentle autos
- Home loan discounts for energy-efficient homes
Our Story
The SP&S Railroad
It all started with a railroad. In 1952, Delbert Thompson started the SP&S Federal Credit Union in his basement to serve SP&S Railroad employees.
A West Coast First
Fast-forward to 1975, and a charter enabled the credit union to serve both railroad employees and community members, creating Columbia Credit Union. At this time, we were also the first credit union on the west coast to offer checking accounts.
Modern Innovation
Through the years we’ve continued to be guided by innovation, being among the first credit unions to offer ATMs, money market accounts, online banking, e-statements, and online mortgage tools.
Making Life Better
And today, we’re still striving to offer the most cutting-edge and convenient member services to our more than 100,000 members in the Northwest.
WHAT LOCAL MEMBERS ARE SAYING
"Columbia CU makes our lives better by allowing us more time together."
The Marsh Family
WHAT LOCAL MEMBERS ARE SAYING
"Columbia CU makes our lives better by allowing us more time together."
The Marsh Family
Our Guiding Principles
Vision, Mission & Value Proposition
Vision: The most trusted, respected, and sought-after financial institution, providing innovative solutions and support for our employees, members, and communities we serve.
Mission: Bringing people together to make life better for themselves and their communities.
Value Proposition: Earning your trust with knowledgeable people and digital options so you can bank “Columbia” how and when you want.
Core Values
People: We have a passion for helping members and staff achieve their goals.
Community: We have a passion for contributing to the success and growth of the communities we serve.
Financial Wellness: We have a passion for providing the financial education, tools and assistance that our members, communities and staff need for financial wellness and stability.
Organizational Expectations
Ethics: We adhere to an uncompromising standard of ethical conduct and integrity to include trust and respect for each other, our members, and our communities.
Cooperation: We honor each person’s ability to create and contribute toward the goal of delivering quality member service and innovative products, individually or as part of a team, through open communication and mutual trust.
Innovation: We encourage creative thinking and continuous improvement because we must be better than our competition every day in order to attract and retain our employees and members.
Education: We encourage continuing education and training for employees and members, recognizing that knowledge builds confidence and capability.
Commitment to Members
Since 1952, Columbia Credit Union has been committed to our members. We uphold our fundamental responsibility to serve people within our field of membership and, as appropriate, the communities they live in. We deliver a range of products and services which reflect the diverse economic and social composition of our members and potential members. We continually seek better ways to reach out to the underserved in our field of membership and demonstrate the value of membership in Columbia Credit Union. We communicate our service to members in a meaningful way, so members, potential members, legislators, regulators and the community at large will understand and appreciate the unique role financial cooperatives play in their lives. Throughout Columbia Credit Union’s strategic plan, we will put forth every effort to enable our members to become financially self-sufficient and successful. We will place high importance on consumer education and the teaching of financial thrift. This Statement of Commitment to Members is consistent with our credit union principles of “Not For Profit, Not For Charity, But For Service” and our philosophy of “People Helping People.” This statement represents good business practices that ensure the financial strength of our credit union on behalf of our members.
Financials
Columbia Credit Union pledges to maintain the safety and soundness of your financial institution.