Our Member Service Representatives are available Monday – Friday from 8am – 6pm.
Have a question about your account? Use Live Chat or give us a call so we can securely verify personal information. For non-account questions, fill out this form and we’ll get back to you.
Our Call Center Representatives and Digital Assistant are available Monday – Friday from 8am – 6pm.
Have a question about your account? Use Digital Assistant or give us a call so we can securely verify personal information. For non-account questions, fill out this form and we’ll get back to you.
Click here to start a chat now!
(Mon - Fri from 8am- 6pm)
WA: 360.891.4000 | OR: 503.285.4521
Toll Free: 800.699.4009
PO Box 324
Vancouver, WA 98666
During Business Hours: 800.699.4009
Evenings, Weekends, and Holidays: 800.472.3272
Consumer & Business Platinum or Platinum Rewards:
Domestic toll free: 855.515.9061
International: 301.945.5773
Signature CashPlus:
Domestic toll free: 855.650.7859
International: 301.837.8419
For questions about card limits:
During Business Hours: 800.699.4009
Most payments can be made most easily within Online Banking. Otherwise, for mortgages, except RetireIt! and Home Equity Loans or Lines of Credit, payment can be sent to:
Columbia Credit Union
PO Box 54040
Los Angeles, CA 90054-0040
For all other loan types, check out our Loan Payment guide.
Home Loan Assistance:
877.747.5077
Insurance:
Columbia Credit Union
PO Box 202028
Florence, SC 29502-2028
Fax: 843.413.7133
Collections:
Columbia Credit Union
PO Box 77407
Ewing, NJ 08628
Fax: 609.538.4017
Tax Bills:
Columbia Credit Union
6053 S. Fashion Drive
Suite 200
Murray, UT 84107
Member and Third-Party Payoff Requests:
877.7PAYOFF (877.772.9633)
