Need to reach us? Use one of the options below.
Remember: Columbia Credit Union will never ask you to input your personally identifiable information such as card numbers, online banking credentials, PINs, card expiration dates, or CV2 codes over the phone.
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Digital Assistant available 24/7
Live Chat Mon-Fri from 8am-6pm
PO Box 324
Vancouver, WA 98666
Our Contact Center Specialists are available via live chat and phone Monday – Friday from 8am – 6pm.
Have a question about your account? Use the Digital Assistant or give us a call so we can securely verify personal information. For non-account questions, fill out this form and we’ll get back to you.
Our Contact Center Specialists are available via live chat and phone Monday – Friday from 8am – 6pm.
Have a question about your account? Use the Digital Assistant or give us a call so we can securely verify personal information. For non-account questions, fill out this form and we’ll get back to you.
During Business Hours: 800.699.4009
Evenings, Weekends, and Holidays: 800.472.3272
Consumer & Business Platinum or Platinum Rewards:
Signature CashPlus:
Request a credit card limit increase:
You can still access your accounts 24 hours a day via our ATM network, Online Banking, and telephone banking.
Most payments can be made most easily within Online Banking. Otherwise, for mortgages, except RetireIt! and Home Equity Loans or Lines of Credit, payment can be sent to:
Columbia Credit Union
PO Box 54040
Los Angeles, CA 90054-0040
For all other loan types, check out our Loan Payment guide.
Home Loan Assistance:
877.747.5077
Insurance:
Columbia Credit Union
PO Box 202028
Florence, SC 29502-2028
Fax: 843.413.7133
Collections:
Columbia Credit Union
PO Box 77407
Ewing, NJ 08628
Fax: 609.538.4017
Tax Bills:
Columbia Credit Union
6053 S. Fashion Drive
Suite 200
Murray, UT 84107
Member and Third-Party Payoff Requests:
877.7PAYOFF (877.772.9633)
