Phone Scams & Fake Calls: How to Stay Protected
March 3, 2023
Columbia Credit Union and government agencies will never ask you to input your personally identifiable information over the phone.
Columbia CU Security
Columbia Credit Union is dedicated to protecting you against account fraud and keeping you informed about identity theft. With identity theft on the rise and so many new techniques for thieves to steal identities, Columbia is committed to ensuring your account information and identity security.
Our website is secured through strong encryption, server firewalls, the latest anti-virus software, and our internal voluntary and regulatory audits. If you provide information to Columbia through our website including loan applications, account openings, live chat or email, be confident your information is safe.
As stated in our Privacy Pledge, we are committed to maintaining the privacy of our website’s visitors. Visitors of Columbia Credit Union’s website will remain anonymous unless you volunteer your identifying information by using secure third party tools such as online banking or applying for a loan. We do not collect personal identifying information about our visitors to our website. Our servers collect standard non-identifying information about visitors to the site, such as date, time, and pages visited. This information is used to compile standard statistics on site use.
Our website has several links to third party sites. These links are offered as a courtesy and convenience to you. By accessing these external links you leave Columbia Credit Union’s website and enter a website hosted by another party which may offer a different privacy policy and level of security. To help your decision making, we notify you when you leave our site for another party’s when we haven’t performed due diligence on their policies, security and the products offered through a joint marketing or other partnership agreement.
We are diligent about monitoring suspicious activity on member accounts to detect and deter fraud as quickly as possible. The last time you visited a branch, did we ask you for identifying information? If so, you experienced another system we use to protect your information.
Financial Security Resources from the Blog
How to Avoid Holiday Phone Payment Scams
November 16, 2022
Phone scams are nothing new—but with the holiday season in full swing, learn how to avoid holiday payment scams by checking this list twice.