Need to reach us? Use one of the options below.
Remember: Columbia Credit Union will never ask you to input your personally identifiable information such as card numbers, online banking credentials, PINs, card expiration dates, or CV2 codes over the phone.
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Digital Assistant available 24/7
Live Chat Mon-Fri from 8am-6pm
PO Box 324
Vancouver, WA 98666
Our Contact Center Specialists are available via live chat and phone Monday – Friday from 8am – 6pm.
Have a question about your account? Use the Digital Assistant or give us a call so we can securely verify personal information. For non-account questions, fill out this form and we’ll get back to you.
Our Contact Center Specialists are available via live chat and phone Monday – Friday from 8am – 6pm.
Have a question about your account? Use the Digital Assistant or give us a call so we can securely verify personal information. For non-account questions, fill out this form and we’ll get back to you.
During Business Hours: 800.699.4009
Evenings, Weekends, and Holidays: 800.472.3272
Consumer & Business Platinum or Platinum Rewards:
Signature CashPlus:
Request a credit card limit increase:
Most payments can be made most easily within Online Banking. Otherwise, for mortgages, except RetireIt! and Home Equity Loans or Lines of Credit, payment can be sent to:
Columbia Credit Union
PO Box 54040
Los Angeles, CA 90054-0040
For all other loan types, check out our Loan Payment guide.
Home Loan Assistance:
877.747.5077
Insurance:
Columbia Credit Union
PO Box 202028
Florence, SC 29502-2028
Fax: 843.413.7133
Collections:
Columbia Credit Union
PO Box 77407
Ewing, NJ 08628
Fax: 609.538.4017
Tax Bills:
Columbia Credit Union
6053 S. Fashion Drive
Suite 200
Murray, UT 84107
Member and Third-Party Payoff Requests:
877.7PAYOFF (877.772.9633)
